Viewpoint, OnBase, Dredge System and Magellan - Unplanned Outage

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

The Viewpoint, OnBase, Dredge System and Magellan programs are all down currently, as we're experiencing an issue with the database server which supports them all. We're working with our hosted servers partner to resolve the issue, and will send an update when we have one.

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Began at:

Affected components
  • Viewpoint
    • NS Enterprise sync
    • Onbase sync
    • Actuate Sync
  • Actuate
  • Onbase
  • Dredge System
    • Production Client