Email Issue: O365 mailboxes not receiving external messages
We've now resolved the incident. Thanks again for your patience.
We've found and resolved the core issue, and mail is flowing properly in all directions. We're currently working to remediate the cause so that it doesn't happen again. Thank you for your patience!
We're aware of an issue with mailboxes that have been migrated to Exchange Online / Microsoft 365 being unable to receive messages from external sources this afternoon. We are on the phone with Microsoft support attempting to track down and resolve the issue, and will send an update when we have more information.
At this point the on-premise mailboxes do not appear to be affected, and outbound email appears to be functioning for M365 mailboxes.
-
Email
- External
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from GLDD System Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about GLDD System Status.