Resolved

We've now resolved the incident. Thanks for your patience.

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Investigating

The Meraki device in the main datacenter is having some issues, resulting in SITE VPNs being down from the fixed remote offices. We are working to diagnose and resolve. Duration is unknown at this time, but expect that it will be resolved this evening.

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Began at:

Affected components
  • Viewpoint
    • NS Enterprise sync
    • Onbase sync
    • Actuate Sync
  • Network access
    • Internet Access
    • Login (Authentication)
    • AnyConnect VPN
  • Locations
    • Corporate Office (Houston)
    • Northeast Regional Office (Staten Island)
    • Southeast Regional Office (Jacksonville)
    • Yards
      • Staten Island
      • Norfolk
      • Cape Girardeau
      • Morgan City
  • Dredge System
    • Production Client